Privacy Policy

SCSK Asia Pacific Pte. Ltd. (hereinafter referred to as “SCSK AP”) considers the privacy and security of user information to be an integral component of the services offered through our website (URL: https://www.scskap.com/, the “Website”) and complies with the applicable laws, regulations and guidelines regarding the protection of personal data obtained by SCSK AP. The following information sets out the manner in which SCSK AP may collect, use, disclose or otherwise process information obtained from users in connection with services available through the Website (“Privacy Policy”).

1. 1. Information Obtained and Purpose of Use

   In order to provide you with a friendly, customized, and efficient experience, we collect Personal Data (as defined below) of several types from our customers. SCSK AP does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not use this website without a parent or guardian nor provide Personal Data to us of any kind whatsoever.

   1. 1. Information Obtained Directly from Users

      To the extent necessary for the operation of the Website, SCSK AP may obtain directly from the users of the Website (hereinafter referred to as the “Users”) data, whether true or not, about the User who can be identified from that data or from that data and other information to which SCSK AP has or is likely to have access, such as name, address, telephone number, contact information, fingerprints, voiceprint data, and identification number (“Personal Data”).

   2. 2. Purpose of Use of Personal Data

      We may use Personal Data obtained for any or all of the following purposes:

      • To communicate with customers;
      • For the performance of contracts;
      • To provide information on products and services handled by SCSK AP;
      • To provide information on seminars, exhibitions, etc. sponsored or co-sponsored by SCSK AP;
      • To respond to inquiries or requests from business partners;
      • To request questionnaires for customer satisfaction surveys, etc.;
      • To improve the quality of the Website and its content;
      • To comply with any applicable laws, regulations, codes of practice, guidelines or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
      • Any other purposes for which the information was provided; and
      • Any other incidental business purposes related to or in connection with the above.

      We will only process your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

      If there is any change to the purposes for which we collect or use your Personal Data, we will modify or replace any part of this Privacy Policy to reflect such change and post the updated text on this page before or during the collection or use of your Personal. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us through the methods described in the “Contact Us” section of this Privacy Policy. If we need to use your Personal Data for a new purpose, we will notify you by posting the updated text on this page before such use and will explain the legal basis which allows us to do so as well as obtain your consent to the use of your Personal Data for such purpose where we are required to do so by law.

2. 2. Management of Personal Data

   We will ensure the following with respect to the management of Personal Data obtained from the Users.

   1. Security Control Measures
      With regard to the organizational management of Personal Data, we have established strict handling methods based on internal rules and regulations and ensure that Personal Data is handled and strictly applied in accordance with the rules.
   2. Supervision of Subcontractors for Personal Data Management
      When outsourcing the management of Personal Data, we will only outsource to contractors in accordance with our rules and regulations and will manage Personal Data appropriately.
   3. Retention Period and Disposal of Personal Data
      Personal Data obtained will be stored for a set retention period not longer than is reasonably necessary for the purpose for which it was collected and in accordance with applicable laws and disposed of at the end of the retention period.

   In some circumstances we may anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

3. 3. Provision of Personal Data to Third Parties

   We will not share your Personal Data with other individuals or unaffiliated companies except in the following circumstances, pursuant to executing confidentiality agreements with such unaffiliated companies:

   Consent: SCSK AP may disclose or share Personal Data with our partners when you have provided consent to do so.

   Protection of SCSK AP and Others: SCSK AP may disclose Personally Data if it is required to do so by law or if SCSK AP has a good faith belief that such action is necessary to conform to applicable laws or comply with any legal, regulatory or similar requirement or investigation, to protect or defend the rights or property of SCSK AP or another User, or to enforce any Website terms of use.

   Business Transfers: SCSK AP may transfer Personal Data to any successor to all or substantially all of its business or assets.

   Aggregation: SCSK AP may share aggregated usage and demographic information collected via our Website. However, no personally identifiable information will be included in these aggregations.

   Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.

   Bankruptcy or Reorganization: If any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

4. 4. Disclosure, Correction and Deletion of Personal Data

   When we receive a request for disclosure, correction, or deletion of Personal Data, we will respond to the request in accordance with our prescribed method after verifying that the request is made by the person himself/herself. Please send an e-mail to the following address for specific instructions.

   (See contact information at the bottom of this page.)

5. 5. Contact Us

   Please send an e-mail to the following address for more information about this Privacy Policy or your dealings at this Website. At your election, you may choose to stop receiving future electronic communications from SCSK AP and/or our partners by replying to an e-mail with “Unsubscribe” in the subject line or by sending an email to the following address.

   (See contact information at the bottom of this page.)

6. 6. Security

   The Website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your Personal Data, including Secure Sockets Layer ("SSL") for all financial transactions we process. We use SSL encryption to protect your Personal Data online. You are responsible for keeping your login information and passwords confidential. Information collected by SCSK AP is stored in secure operating environments that are not made generally available to the public. Once SCSK AP receives your transmission, we will make reasonable efforts and comply with industry practices to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) when you transfer any information to us, you do so at your own risk.

7. 7. Cookies and Other Technologies

   1. Cookies
      

      Our Website uses cookies and similar technologies to distinguish you from other Users, improve functionality, personalize content, and enhance your browsing experience.

      A cookie is a small text file consisting of letters and numbers that is stored on your browser or device when you visit a website. Some cookies are essential for the operation of the Website, while others are used only with your consent.

      We use the following categories of cookies:

      • Strictly Necessary Cookies
        These cookies are required for the operation of our Website and cannot be disabled. They enable core features such as page navigation, secure access to areas of the site, and service continuity.
      • Analytical or Performance Cookies
        These cookies help us understand how Users interact with the Website by collecting information anonymously. They enable us to analyze User behavior and improve our Website. These cookies require your explicit consent.
      • Functionality Cookies
        These cookies allow the Website to remember your preferences (e.g., language, region) and provide enhanced features. These cookies require your explicit consent.
      • Targeting or Advertising Cookies
        These cookies track your browsing habits to deliver advertisements more relevant to your interests. These are set by us or third-party providers and require your explicit consent.
   2. Cookie Consent and Control
      

      When you first visit our Website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You may update your cookie preferences at any time using the cookie management tool available on the Website.

      You can also disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the Website.

      No non-essential cookie will remain active for longer than 24 months, unless otherwise stated and consented to.

   3. Web Beacons
      

      Web beacons (also known as pixel tags) are small graphic files used to monitor user activity, such as whether an email or web page has been viewed. These may be used alongside cookies to improve Website performance and monitor engagement.

   4. Log Files and IP Addresses
      

      Our web servers automatically log certain technical information (“traffic data”) such as your IP address, browser type, date/time of access, referring page, and device information. This data is used to analyze trends, administer the Website, and improve system performance.

      IP addresses may be considered Personal Data, as they can potentially identify a User. We treat this data with care and process it only for legitimate business or security purposes, including detecting unauthorized access or fraud. We do not use traffic data to build user profiles.

8. 8. Third Party Sites

   The Website may permit you to link to other websites on the Internet, and other websites may contain links to the Website. These other websites are not under SCSK AP’s control. The privacy and security practices of websites linked to or from the Website are not covered by this Privacy Policy, and SCSK AP is not responsible for the privacy or security practices or the content of such other websites.

9. 9. Offline Collection, Use & Disclosure of Information

   The majority of the information that we collect is obtained through our Website, and this Privacy Policy applies only to that online collection of Personal Data. We may also collect information offline where we also try to protect the privacy of your Personal Data. When we need to store information (such as order information), we will, where possible, enter it into our system using encryption. We make every reasonable effort to treat offline collection, uses, and disclosures consistently with our relevant online practices.

10. 10. Personal Data Protection Act (Singapore) and General Data Protection Regulation (EU)

    This provision applies to the handling of Personal Data of Users residing in Singapore and the European Economic Area (EEA), in addition to the general guidelines provided in this Privacy Policy.

    The Singapore Personal Data Protection Act 2012 (“PDPA”) and the European Union (“EU”) General Data Protection Regulation (“GDPR”) may provide you with specific rights regarding the use and processing of your Personal Data. These rights include:

    • The right to access the Personal Data we hold about you;
    • The right to request correction of your Personal Data if it is inaccurate or incomplete;
    • The right to withdraw consent at any time for the collection, use, or disclosure of your Personal Data;
    • The right to object to or restrict certain types of data processing, including direct marketing and profiling (GDPR only);
    • The right to request erasure (or “right to be forgotten”) of your Personal Data under certain circumstances (GDPR only);
    • The right to data portability, allowing you to receive and reuse your Personal Data across different services (GDPR only);
    • The right to be informed of data breaches that may pose a risk to your rights and freedoms;
    • The right not to be subject to automated decision-making without human involvement, where such decisions have legal or similarly significant effects (GDPR only).

    You may exercise these rights by contacting us through the methods described in the “Contact Us” section of this Privacy Policy. We may require you to provide proof of identity before fulfilling your request. If you are acting on behalf of another person, additional documentation may be required to verify your authorization.

    We will respond to your request within a reasonable time frame, and in accordance with the requirements under PDPA and GDPR.

    Please note that our use of cookies and similar technologies is further described in the “Cookies and Other Technologies” section. Where required, we will seek your consent before placing non-essential cookies on your device. You may also manage your cookie preferences at any time.

    For Users in the EU/EEA, if you believe your data protection rights have been infringed, you have the right to lodge a complaint with your local data protection authority.

11. 11. Changes

    SCSK AP reserves the right, at its sole discretion, to modify or replace any part of this Privacy Policy at any time by posting the updated text on this page. It is your responsibility to periodically check this Privacy Policy for changes. Information collected via the Website is subject to the Privacy Policy in effect at the time of use. Your use of the Website following the posting of any changes to the Privacy Policy constitutes your acceptance of and agreement to be bound by those changes.